Exhibitors & sponsors show enormous curiosity to learn about how their virtual events performed. Virtual events platforms & event planning apps are all ears about post-event surveys, reviews & client testimonials. Post-event surveys hold great value as they carry crucial information about the exact status of the event. With post-event surveys, exhibitors and sponsors can measure the success rate of their event, learn what needs improvement, and also gain valuable suggestions for future virtual events.
There are many ways to gain audience feedback in virtual events. Surveys & feedbacks can be tricky as getting your audience to take part & share their views is a tedious task.
So, to ease your effort, here we bring the Virtual Events Survey Questionnaire: Top 11 Questions to Ask Post-Event
1. Ask your Audience: What is your experience with virtual events online?
This is a common yet most important question every virtual events platform would like to ask their audiences. Breaking down your virtual events into fragments and asking for reviews on every experience helps you gain a better understanding of your virtual events platform. Give your audience space to rate their experience and also add special notes about your virtual events services.
2. Focus on Key Aspects: What needs to be improved for upcoming virtual events online?
Collecting feedbacks also gives niche insights into what aspects of your virtual events platform needs improvement. So, for the next virtual events, you can recreate a thrilling & satisfying experience for your audiences. Sharing an open form to your audience’s post-event helps them pen down their real feelings about your event.
3. Ask for Recommendations: Would you recommend this event to your friends?
If your audiences are positive about recommending the event to their friends & colleagues, then understand your event is best in every aspect.
4. Networking Aspects: How satisfied are you with virtual networking?
Virtual Networking is one of the key aspects, why people attend virtual events online? Choosing the right virtual events software can help you perfectly replicate the real events to the virtual. Smiles are a good way to collect feedback. Collect responses on a worst to best scale measuring up to 5. Your audience will not only share the feedback but also will give you the most accurate feedback in return.
5. Was the event completely accessible?
Virtual events planners design events that are easy to understand & completely accessible. If audiences faced any trouble while logging in, resetting passwords, technical aspects etc. you will know about it.
6. Was the navigation easy?
With an event planning app, now virtual events software can render services that match the real experience. Ask your attendees how they enjoyed it while at the event. Was your virtual events service valuable to them? Was the inter-session navigation clear & easy? Offer them a scale to rate their experience and also a column to pen down their feedback.
7. What features of the virtual events platform intrigued them most?
Features enhance the experience and when innovation comes in, you can create experiences that stay for a long time. Ask your audience, what did they love most at your event? Is it live sessions, informative webinars, games, Q&A’s, or any other? The response helps you to concentrate better on what went well and what did not?
8. What was the reason for your attendance at virtual events? Are your goals fulfilled?
Ask your virtual events attendees, why did they want to attend a particular event or why did they choose your virtual events platform or a specific virtual events planner. There may be certain aspects that they were looking for, certain goals to fulfil or might be their visit was just casual. Did they achieve what they were looking for? If not, what was missing in their experience? Knowing the reasons can make you deliver the best experience later.
9. What was your best moment while on the virtual event floor?
Every audience interest is unique. So, taking feedback from every individual gives the virtual events planners a deep insight into what was their most memorable & enjoyable moment on the floor. What activities impressed them and what are their suggestions to make the experience better can be taken.
10. What more topics are you interested in?
Your audience will be attending the virtual event from across the globe. So, their goals, interests and aspirations would be different. Everyone would be interested in a specific concept. For an enhanced experience, try asking questions, running surveys, identifying their interested topics and adding them to the next event.
11. How did the virtual events platform help in realizing their goals?
With this feedback, you can get a better understanding of your offered virtual events service. Virtual events platforms are enabling people to connect & engage from the comfort of their homes. Now it is easy to identify what worked and what failed in your virtual events service.
It is true that virtual events online are offering the best experiences. With innovative aspects like 3D elements, customized avatars, live chats and many more features, virtual events service is the most trending and suggested path today.